Contact Us
Get in Touch with Gymlyi
We're here to help! Whether you have a question about our products, need assistance with an order, or want to learn more about our fitness apparel and accessories, the Gymlyi team is ready to support you. We strive to provide friendly, responsive customer service and will do our best to assist you promptly.
Contact Information
You can reach us using any of the following methods:
contact@gymlyi.shop
Email is often the fastest way to reach us for non-urgent inquiries. We typically respond to all emails within one business day during our regular business hours.
Phone
4724330233
Prefer to speak with someone directly? Give us a call during business hours and a member of our team will be happy to assist you.
Mailing Address
Gymlyi
511 Sawmill Ct
Rochester, IL 62563
United States
Business Hours
Our customer service team is available:
- Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
- Saturday – Sunday: Closed
If you contact us outside of these hours, we'll respond as soon as possible on the next business day. We appreciate your patience.
What to Expect
Response Time: We aim to respond to all inquiries within one business day. During peak periods or holidays, response times may be slightly longer, but we'll always get back to you as quickly as we can.
Questions About Orders, Shipping & Returns
Order Status & Shipping Inquiries
If you have questions about your order status, tracking information, or delivery, please include your order number in your message. This helps us locate your information quickly and provide you with accurate updates.
All orders ship free within the United States and typically arrive within 3–5 business days after your order is processed and shipped. You'll receive tracking information via email once your order has been dispatched.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, you have 30 days from the date of delivery to do so. Items must be unworn, unwashed, and in their original condition with tags attached.
For detailed information about our return process, eligibility, and how to initiate a return, please visit our Returns & Refunds page or contact us directly at contact@gymlyi.shop. Our team will guide you through the process and provide a return address and any necessary instructions.
Product Questions
Have questions about sizing, materials, care instructions, or product availability? We're happy to help! Reach out via email or phone, and we'll provide all the details you need to make an informed purchase decision.
We're Here for You
At Gymlyi, customer satisfaction is our top priority. Whether you're a first-time visitor or a loyal customer, we're committed to providing you with exceptional service and support. Don't hesitate to reach out—we look forward to hearing from you!